Terms of Service

These documents are part of the Terms and bind you as if they were written out here:

• the Privacy Policy;
• the Copyright & DMCA Policy;
• the Creator & Mentor Addendum, if you sell anything on Tick, run a mentor account, or own a community;
• the Risk Disclosure, the Hypothetical and Past Performance Disclosure, and the Testimonials & Affiliations Disclosure.

If these documents conflict, the Terms win, except that the Creator & Mentor Addendum wins on anything specific to creators and mentors. Every version we have published, with its effective date, is kept at tick.so/legal/archive, and we keep a record of which version your account accepted and when.

Tick is a trading journal with a social layer. You can connect a brokerage account so your trades are imported from the broker, keep a private journal about them, choose which trades to post to a public feed, write posts, submit a daily pre-market thesis, join or run communities, subscribe to other traders' journals or communities, take or offer mentorships, and message other users.

Tick records what traders did. It is a publisher of historical, factual information about individual traders' own accounts. It does not tell anyone what to do.

Tick is not a broker-dealer, investment adviser, commodity trading advisor (CTA), commodity pool operator (CPO), futures commission merchant (FCM), introducing broker, or retail foreign exchange dealer. Tick is not registered with the SEC, the CFTC, the NFA, FINRA, any state securities regulator, or any Canadian securities regulator.

Nothing on Tick is investment, trading, financial, tax, or legal advice, and nothing on Tick is a recommendation or solicitation to buy, sell or hold anything. Trades, P&L figures, theses, journals, posts, community messages, lessons and mentor content are the views and records of the users who publish them, not of Tick. Tick does not endorse them and does not check whether they are right.

Tick never places, modifies or cancels orders, never routes orders, and never trades for anyone. Tick has no function that sends an order to a broker. Tick does not hold anyone's money or securities and does not offer copy-trading or trade mirroring.

Trading stocks, futures, forex and options involves substantial risk of loss and is not suitable for everyone. You can lose more than you invest. Past results, including every figure shown on Tick, do not indicate future results. Read the Risk Disclosure.

You must be at least 18 years old and able to form a binding contract to use Tick. Tick is offered to residents of the United States and Canada. By creating an account you confirm you meet these requirements.

One account per person. Give accurate information, keep your password secure, and tell us promptly at matteo@tick.so if you think someone else has used your account. You are responsible for everything done through your account.

Your @handle and display name are public. If you leave the display name blank at sign-up, the part of your email address before the @ is used to create them, so choose a display name if you don't want that.

Tick connects to the brokerages and trading platforms listed at tick.so/brokers, currently Tradovate and Webull. We may add or remove supported brokers at any time, and these Terms apply to each one we support.

When you connect a broker, you authorize Tick to retrieve your account identifiers and your order, fill and position history from that broker, on a continuing basis, until you disconnect. Depending on the broker, you either approve access on the broker's own site or provide credentials the broker issues for this purpose. We request read access only. You can withdraw the authorization at any time by disconnecting the broker in Tick, through your broker, or by contacting us. Disconnecting stops new imports. Trades already imported stay in your account and keep counting in your record: they cannot be deleted one by one (you can unpost them), and they are removed only when you delete your account. This keeps every trader's figures from being reset by disconnecting and reconnecting.

Your relationship with your broker is governed by your agreement with the broker, not by these Terms. We are not responsible for a broker's availability, accuracy, delays, fees or conduct. If your broker's data is wrong, incomplete, late or changed after the fact, what Tick shows will be too.

A trade marked verified, and the verified badge on a profile, mean one thing: the trade's fills were received from the broker's own systems through a connection Tick supports, and were not typed in or edited by the trader. Tick has no path for a user to enter or change a verified trade.

You can also add trades to your own journal by hand, and record your own stop loss, entry and exit prices on a trade. Those are your journal writing, not verified data. A trade you add by hand is marked “Added by you”, is never verified, can never be posted, and never counts toward anything public. Prices you record never change the broker's figures, which are what everyone else sees.

Verification does not mean, and Tick does not represent, that:

• the account is funded with real money, or is a live rather than a simulated, demo or evaluation account;
• the money in the account belongs to the trader, rather than to a prop firm, a fund, a family member or anyone else;
• the account is the trader's only account, or is not one of several accounts traded the same way at the same time;
• the trader's full record is shown. A trader chooses which trades to post. The coverage percentage on a profile (the share of the trader's verified trades they have posted) tells you how selective they have been, but posted trades are still a selection;
• a trade was well reasoned, that a trader or mentor is skilled, qualified or honest, or that any result will repeat;
• any commentary, thesis, post, lesson, claim or advice written alongside the numbers is accurate.

Do not treat a verified badge as Tick vouching for a trader or a mentor. It is a statement about where the numbers came from, nothing more.

The Privacy Policy sets out in full who can see what. In short, by using Tick you agree that:

1. Trades you post, with their verified figures, are public once they are closed, and count toward your public statistics. An open position is never public.
2. Trades you have not posted are visible only to you and to the people you let in: those your journal settings name (whitelisted people, paying subscribers to a paid journal, and an active mentor, except on days you mark private); a community's owner and coaches, if you choose to share with them; the people you send a journal day to; and the members of a leaderboard group you accept.
3. If you agree to be tracked when you join a community, your verified trades while you are a member, including unposted ones, count toward that community's public combined figures and its place in community rankings. They are only ever shown combined with other members', and only once 10 members are tracked. What you made while a member stays in those figures if you leave.
4. Your coverage percentage is always public, whatever your journal settings. You cannot hide it; it is what lets other people judge how much of your record you show.
5. A thesis is sealed when you submit it and published automatically at 4:00 PM Eastern that trading day. Don't submit anything you are not willing to publish.
6. Mentor Round votes are public once theses are released at 4:00 PM Eastern. Each vote is shown with your display name and @handle, whether you agreed or disagreed, and any note you added. Voting is not anonymous.
7. If your journal is set to Public, anyone can read your journal writing.
8. Anyone viewing a community can open a card about one of its members, showing their display name, @handle, picture, banner, tags in that community and how long they have been a member, and, if they have made their P&L chart public, their profit or loss over the last 30 days from trades they posted.
9. Members of a community can forward a message posted in it to another channel of the same community. The forwarded copy shows your @handle as the original author and can be read by anyone who can open the channel it was forwarded to, which may be more people than could open the original.

“Your content” means anything you upload, write or post on Tick: posts, pictures, video, theses, comments, journal writing (including trades and prices you add to your journal yourself), community messages, questions and answers and the pictures and video in them, community reviews, lessons and resources and the files in them, your notes on lessons, direct messages, profile pictures and banners. You keep ownership of your content.

The licence to run and share Tick

You give Tick a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) licence to host, store, copy, display, format, adapt for display, and distribute your content, in order to operate and improve Tick. For content you make public on Tick, the licence also covers re-sharing it, with credit to your @handle: inside Tick, through share links and embeds, and on Tick's own social media accounts.

Promotion needs your separate consent

Tick will not use your content, name, @handle, picture or likeness in paid advertising, on a landing page or other marketing page, or otherwise to promote Tick, unless you have given separate consent. You give or withdraw that consent with the switch in Profile settings, and we keep a record of each change. Withdrawing consent stops new uses; it doesn't require us to recall material already published or printed while consent was on.

When the licence ends

The licence for a piece of content ends when you delete it or your account, except that: copies other users have already saved or quoted outside Tick are beyond our control; re-shares already posted on Tick's social accounts may remain, though we will remove them on request where the platform allows; and we may keep copies where the law requires or where needed to resolve a dispute or enforce these Terms.

Your promises about your content

For everything you upload or post, you promise that:

• you own it, or you have every licence, permission and consent needed to post it on Tick and to grant the licence above. This includes music, sound recordings, film, TV or game footage, clips, artwork and fonts in videos and images, and the consent of anyone who can be identified in it;
• it does not infringe anyone's copyright, trademark, privacy, publicity or other rights;
• it is not false or misleading about your trading, and it complies with these Terms and the law.

A song being popular, being available on TikTok or Instagram, or being under a minute long does not mean you are licensed to use it on Tick. Licences inside other apps do not carry over to Tick.

Our rights over content

We do not review content before it is posted and are not obliged to. We may remove or restrict any content, or any account, that we believe breaks these Terms or the law or exposes Tick or others to harm.

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act as described in the Copyright & DMCA Policy, which also explains how to send a counter-notice. We terminate, in appropriate circumstances, the accounts of users who repeatedly infringe.

You may not:

• misrepresent your identity, your trading results or your credentials, or post trades that are not yours;
• try to falsify, manipulate or get around verification, coverage or any public statistic;
• give personalized investment or trading advice or recommendations, exercise discretion over anyone else's account, or accept money to trade for someone else;
• sell or publish trade signals, alerts or calls for others to act on, or post forward-looking instructions such as entries, targets or stops for others to follow;
• promote pump-and-dump or other market manipulation, guaranteed returns, investment schemes, or solicit money or investments from other users;
• post content that is unlawful, fraudulent, defamatory, harassing, hateful, sexually explicit, or that infringes anyone's rights;
• share another person's private information, including anything you saw as a mentor, coach, community owner, subscriber, group member or community member, or anything someone shared with you from their journal;
• make someone a coach, or use any other feature, to see a member's information for any purpose other than coaching them;
• send bulk or unwanted messages, or message people who have chosen not to take messages from you;
• copy, resell or redistribute paid content, or other users' data, outside Tick; scrape Tick; or get around paywalls, access settings or other technical limits;
• interfere with, probe or attack Tick's systems, or access data you are not authorized to see;
• send spam or malware, or use Tick for anything illegal.

Some traders sell access to their journal, their community, or a 1:1 mentorship tier inside their community. When you pay, you are buying from that trader, not from Tick. The trader is the seller; Tick provides the platform and collects a service fee from the trader. Payments are processed by Stripe, and you also agree to Stripe's terms when you pay. Tick does not receive or store your full card number.

• The trader sets the price and describes what is included. Tick does not guarantee the quality, accuracy or continued availability of anything a trader sells.
• Subscriptions renew automatically each period until you cancel. You can cancel at any time; access continues to the end of the period you have paid for.
• Unless the seller offers more, payments are not refunded, including for partly used periods. Tick may issue a refund on the seller's behalf where we find fraud or that the seller stopped providing what was sold.
• You are responsible for any taxes that apply to your purchase, except where the law requires them to be collected at checkout.
• Disputes about what a seller provided are between you and the seller. Tick may help but is not obliged to.

Mentors, community owners and coaches are independent users. A mentor offers a 1:1 mentorship tier inside a community they run; an approved mentee also becomes a paid member of that community. They are not Tick's employees, agents or representatives. Tick does not vet, screen, endorse, supervise or check the qualifications of any mentor, owner or coach, and a verified badge, ratings, reviews, rankings or a place in Discover are not an endorsement. Terms such as how often a mentor reads your journal, how quickly they reply and whether they offer calls are written by the mentor and not checked by Tick.

Mentors may teach, review journals and discuss past trades. They may not give you personalized trade recommendations, tell you what to buy or sell, trade your account, or take your money to trade for you. If a mentor does any of these things, stop and report it to matteo@tick.so.

When you accept a mentorship, your mentor can read your journal as described in the Privacy Policy, except days you mark private. If you share your progress or journal with a community's owner or coaches, they can see what the Privacy Policy describes. Tick is not responsible for what a mentor, owner or coach says or does, or for any decision you make because of one.

If you sell access to anything on Tick, offer a 1:1 mentorship tier, own a community or act as a coach in one, the Creator & Mentor Addendum also applies to you. It covers payments and payouts, taxes, your status as an independent business, and what you may and may not do for the people who pay you.

You agree that Tick may send you communications electronically: by email to your account address, inside the app, and by push or browser notification where you allow it. These include account and security messages, receipts, notice of changes to these Terms, and notifications about activity you have chosen to follow. Electronic communications satisfy any legal requirement that a communication be in writing.

Notifications about a trader you follow are the same for every follower of that trader and are sent to everyone at the same time. They are not tailored to you.

Tick relies on and links to services run by others, including brokers, Stripe, and our hosting providers. Their terms govern your use of them. We are not responsible for them.

Tick is provided “AS IS” and “AS AVAILABLE.” To the fullest extent the law allows, Tick disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from a course of dealing or usage of trade.

Without limiting that, Tick does not warrant that the service will be uninterrupted, timely, secure or error-free; that any data, figure, statistic, calendar, chart, P&L, fill, sync or import is accurate, complete or current; that errors will be corrected; or that any content or any user can be relied on.

To the fullest extent the law allows, Tick and its members, managers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data or loss of goodwill, however caused and on any theory of liability, even if told they were possible.

Tick is not liable for any trading or investment loss, or any other loss you suffer from a decision you make, including one based on: data Tick displayed (such as a P&L figure, position size, fill, statistic or chart that was wrong, incomplete, delayed or failed to sync); anything a trader, mentor or other user published or told you; or Tick being unavailable.

Tick's total liability for all claims relating to Tick or these Terms is limited to the greater of (a) the amounts you paid to Tick itself in the twelve months before the event giving rise to the claim (not counting amounts you paid to other users through Tick) and (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow some of these exclusions or limits. Where that is so, they apply only to the extent the law allows, and nothing in these Terms limits liability that cannot be limited by law, such as for fraud or for gross negligence or willful misconduct where the law forbids limiting it.

You will defend, indemnify and hold harmless Tick and its members, managers, employees and agents against any claim, demand, loss, liability, damages, fine, cost or expense (including reasonable lawyers' fees) arising from: your content; your conduct on or off Tick in connection with it, including your dealings with other users; your breach of the promises about your content in Section 8; your breach of these Terms; or your violation of any law or anyone's rights. Tick may take control of the defence of any such claim, and you will cooperate. You may not settle one without our written consent.

You can delete your account at any time in Profile settings. Deletion is immediate and permanent; the Privacy Policy explains exactly what is removed and what remains. Deleting your account does not cancel amounts already owed.

We may suspend or close your account, or remove content, at any time if we believe you have broken these Terms or the law, if required by law, or to protect Tick or other users. Sections that by their nature should survive the end of your account survive, including Sections 6, 8 (the licence for content already re-shared, and your promises), 16, 17, 18, 20 and 22.

This section does not apply to you if you are a consumer resident in Canada; see Section 21 instead.

20.1 Try to resolve it first

Before either of us starts an arbitration or a small-claims case, the one bringing the claim must send the other a written Notice of Dispute and give 30 days to resolve it. Your notice goes to matteo@tick.so and to 2125 Biscayne Blvd, Miami, FL 33137. Ours goes to your account email. A notice must include the sender's name, @handle and account email, a description of the dispute, the relief requested, and the personal signature of the person with the claim (for a claim by you, yours, even if you have a lawyer). If either of us asks within those 30 days, we will each take part personally in a telephone or video conference to try to settle it; lawyers may attend. All statutes of limitations and filing deadlines are paused from the day a complete notice is received until the 30 days end. A court may enforce this subsection and decide whether it has been met.

20.2 Binding individual arbitration

Any dispute, claim or controversy between you and Tick arising out of or relating to Tick, these Terms, or any prior version of them (a “Claim”) that is not resolved under 20.1 will be decided by binding arbitration before a single neutral arbitrator, except as stated in 20.6. The Federal Arbitration Act governs this section. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as modified by this section. If the AAA is unavailable or declines, it will be administered by JAMS under its Streamlined Arbitration Rules and its Consumer Arbitration Minimum Standards.

The arbitrator decides every issue, including the scope, enforceability and interpretation of this arbitration agreement, except that a court decides: whether 20.1 has been met; the validity, scope and enforceability of 20.3 (class waiver) and 20.5 (mass filings); and whether you validly opted out under 20.7.

The seat of the arbitration is Palm Beach County, Florida. You may choose to take part by telephone or video, and a Claim for $25,000 or less will be decided on written submissions unless you or the arbitrator asks for a hearing. The arbitrator may award any individual relief a court could award to you individually, applying Florida law and these Terms, and will give a written decision. Judgment on the award may be entered in any court with jurisdiction.

20.3 No class actions

You and Tick may bring Claims against each other only individually, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general or representative proceeding. The arbitrator may not consolidate more than one person's Claims or preside over any form of representative or class proceeding, except as 20.5 allows for administration only. If a court decides that this subsection cannot be enforced for a particular Claim or form of relief, that Claim or relief (and only that one) will be decided in court under 20.6, after all other Claims are arbitrated, and the court case will be paused until the arbitration ends. A request for public injunctive relief, where the law of your state does not allow it to be waived, will be decided the same way.

20.4 Fees

Your share of the filing fee is capped by the administrator's consumer rules. Tick pays every other administrative fee and the arbitrator's fees. If your Claim seeks $10,000 or less and is not found frivolous, Tick will also reimburse your filing fee. Each of us pays our own lawyers' fees and costs, unless the law or the arbitrator's award under applicable law says otherwise. If the arbitrator finds a Claim or defence was brought for harassment or is patently frivolous, fees may be reallocated as the rules allow.

20.5 Mass filings

If 25 or more demands for arbitration raising substantially similar Claims are filed against Tick, or by Tick, by or with the help of the same or coordinated lawyers or organizations within any 180-day period (a “Mass Filing”), the following applies, to the extent consistent with the administrator's rules:

1. Initial batch. The lawyers for the claimants and Tick each select up to 10 demands (20 in total) to proceed first, each before its own arbitrator and each decided individually. The other demands are held in abeyance: they are not filed or administered, and no fees are due on them from anyone, until they proceed under step 3.
2. Mediation. Within 30 days after the last initial-batch award, the parties will mediate all remaining demands for up to 60 days, with Tick paying the mediator.
3. Staged batches. If mediation does not resolve them, the remaining demands proceed in batches of up to 50, each batch assigned where possible to one arbitrator, with every demand still decided individually on its own facts. A new batch begins no later than 30 days after the previous one is assigned.

No award in any batch binds any claimant who was not a party to it. All statutes of limitations and filing deadlines for every Claim in a Mass Filing are paused from the date the first demand in it is filed until that Claim proceeds. Any claimant may leave the Mass Filing at any time and take an individual Claim to small claims court under 20.6. If a court decides this subsection cannot be enforced for a Mass Filing, it will not apply to it, and those demands will be administered under the administrator's own mass arbitration rules, but the rest of this section will still apply.

20.6 What stays in court

Either of us may bring an individual Claim in small claims court, in your county of residence or in Palm Beach County, Florida, if it qualifies and stays there. These may also be decided in court rather than arbitration: a Claim for infringement or misuse of intellectual property; a request for a temporary or preliminary injunction to protect intellectual property, confidential information or the security of the service while an arbitration is pending; a Claim that 20.3 sends to court; and Claims of anyone who opted out under 20.7. Any Claim that proceeds in court, other than in small claims court, must be brought exclusively in the state courts located in Palm Beach County, Florida, or the United States District Court for the Southern District of Florida, and you and Tick consent to their personal jurisdiction.

20.7 Your right to opt out

You may opt out of 20.2 through 20.5 by sending an email to matteo@tick.so with the subject “Arbitration opt-out” within 30 days after you first accept Terms containing this section, stating your name, @handle and account email, and that you opt out of arbitration. Opting out does not affect any other part of these Terms, including 20.8, and does not affect any earlier or later arbitration agreement you made with us.

20.8 Jury waiver

If any Claim proceeds in court rather than in arbitration, for any reason, you and Tick each knowingly and voluntarily waive any right to a trial by jury. This waiver survives if 20.2 through 20.5, or any part of them, are found unenforceable, and it applies to anyone who opts out under 20.7.

20.9 Changes to this section

If Tick changes this section after you accept it, the change will not apply to a Claim for which a Notice of Dispute was sent before the change takes effect. You may reject a material change to this section by writing to matteo@tick.so within 30 days after it takes effect; if you do, the version you last accepted continues to govern Claims between us.

If you are a consumer resident in Canada, Section 20 does not apply to you. You may bring a Claim in the courts of your province of residence, and you keep every right and remedy that your province's consumer protection laws give you and that cannot be waived by contract. Otherwise these Terms, including Section 22, apply to you.

These Terms, and any Claim, are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 20 and mandatory consumer protection laws of the place you live apply where they cannot be displaced by contract. Nothing in these Terms shortens the time the law gives you to bring a claim.

We may change these Terms. When we do, we will publish the new version with its effective date, keep the old one at tick.so/legal/archive, and tell you by email or in the app. For a material change, you will be asked to accept the new version before you continue using Tick; if you do not accept it, you may delete your account. Section 20.9 governs changes to Section 20.

Whole agreement. These Terms, with the documents listed in Section 1, are the whole agreement between you and Tick about Tick, and replace any earlier version for events after you accept them. Severability. If a court or arbitrator finds part of these Terms unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in effect, except as Section 20 says otherwise. No waiver. Our not enforcing a term is not a waiver of it. Assignment. You may not transfer these Terms. Tick may transfer them, including in a merger, acquisition or sale of assets. Force majeure. Tick is not liable for failures caused by events beyond its reasonable control, including failures of brokers, hosting providers, networks or markets. Relationship. Nothing in these Terms makes you and Tick partners, employees, agents or joint venturers. No third-party beneficiaries, except the Tick members, managers, employees and agents named in Sections 17 and 18. Sanctions. You may not use Tick if you are located in, or are a resident of, a country or region subject to comprehensive U.S. sanctions, or are on a U.S. government restricted-party list. Language. These Terms are written in English, which controls over any translation.

Contact and legal notices. Tick App Collective LLC, 2125 Biscayne Blvd, Miami, FL 33137. Email for legal notices: matteo@tick.so. Support: matteo@tick.so.