Privacy Policy

You give us

• Account details: your email address and password, and a display name. Sign-in is handled by our authentication provider, which stores passwords hashed; Tick never sees or stores your password in readable form. If you leave the display name blank, the part of your email before the @ becomes your display name and the basis of your @handle.
• Profile: bio, profile picture, banner, and changes to your @handle (we keep your past handles so old links still work).
• Content: posts, pictures, videos, comments, likes, theses, Mentor Round votes and notes, journal writing, rules and rule checks, journal screenshots, community messages, lessons, direct messages, and anything you write in a mentor profile (including the location, if you add one).
• Prop-firm details you enter in My Journal, such as firm names, account sizes, fees and payouts.
• Choices: who you follow, which communities you join, your journal access settings, the days you mark private from mentors, and your consent choices.

From your broker

When you connect a brokerage account: account identifiers and your order, fill and position history (instrument, direction, quantity, prices, times, profit and loss). This comes from the broker; you cannot type or edit it.

From payments

When you buy or sell on Tick, Stripe processes the payment. We receive the status and amount of the payment and Stripe's reference numbers. We do not receive or store full card numbers or bank account numbers.

Automatically

• Cookies: Tick sets only the cookies that keep you signed in. We do not use analytics, advertising or tracking cookies, pixels or third-party trackers.
• Logs: our hosting providers record technical details of requests, such as IP address, browser type and the page requested, to run and secure the service. Tick's own code does not store your IP address.
• On your device: a thesis you start on our home page before signing up is kept in your browser, and on your account until it is filed. Thesis reminders you set use your browser's notifications and are scheduled on your device.

To run Tick: to show your content to the people your settings allow; to verify trades against your broker's data; to calculate statistics, coverage, calendars, charts and leaderboards; to rank the Trending feed (by engagement and recency only, never by profit or loss); to process payments and payouts; to send you account messages and the notifications you choose; to keep Tick secure and investigate abuse; to enforce our Terms; and to meet legal obligations.

We do not sell your personal information, and we do not share it for targeted or cross-context behavioral advertising. Tick shows no third-party ads.

This is the most important section. Read it before you post or connect a broker.

Public to anyone, including people who aren't signed in

• Your @handle, display name, bio, profile picture, banner, verified status and join date, and your past @handles.
• Who you follow and who follows you.
• Your coverage percentage (the share of your verified trades you have posted), in every journal mode. It cannot be hidden.
• Trades you post, with their verified figures, and the statistics, calendar and P&L chart built from them. You can hide the calendar and chart from your profile, but the posted trades themselves stay public.
• Your posts, pictures and comments, and trades of yours that other people quote.
• Theses, from 4:00 PM Eastern on their trading day, with their comments and likes (who liked a thesis can be looked up).
• Mentor Round votes, from 4:00 PM Eastern, each with the voter's display name and @handle, whether they agreed, and any note. Voting is not anonymous.
• The communities you belong to, each community's member list, and whether each member is a paid member and which tags they hold.
• A community's Performance page and leaderboard, which combine the posted trades of all its members.
• A mentor's profile and written reviews (each shown with the reviewer's @handle and display name), and statistics about their mentorships: how many mentees they have had and have now, how many journal entries they have annotated, and their typical reply time, which is calculated from the timestamps (not the content) of messages in their mentorships.

Pictures in posts and theses, and profile pictures and banners, are stored at unlisted links: anyone who has the link can open the file. A picture attached to a thesis can be opened by anyone with its link before the thesis is released.

Public if you set your journal to Public (the default)

Your journal writing: day notes, notes on posted trades, rule checks, strategies and rules, and day tags. Anyone can read it. Choose Private or Paywalled in My Journal's settings to limit it.

Visible only to you and the people you let in

Trades you have not posted, and your journal writing when your journal is Private or Paywalled, can be read only by you and by: people you whitelist; paying subscribers, if your journal is Paywalled (and paid members of your community, if you bundle the two); and an active mentor, except on days you mark private. Setting your journal to Public does not publish unposted trades. These rules are enforced by our database, not only by the app.

Visible only to you

• Your email address and password.
• Your journal screenshots (shown to you through links that expire after an hour).
• Prop-firm details you enter.
• Your record of which Terms you accepted, and your consent choices.

Sealed theses

A thesis submitted between 8:30 and 9:30 AM Eastern can be read during that window by other traders who have also submitted a thesis that day, as part of the Mentor Round (the app does not show them the author's name until they vote). From 9:30 AM until 4:00 PM Eastern it is visible only to you. At 4:00 PM it is published automatically.

Accepting a mentorship gives your mentor the broadest access anyone else has to your data on Tick. While the mentorship is active, your mentor can see:

• all your verified trades, posted and unposted, with their figures;
• your journal calendar and daily profit and loss;
• your day notes and your notes on each trade;
• your strategies and rules, and for each trade which rules you followed and your notes on them;
• your review requests and the notes you send with them;
• figures calculated from all of this, such as rule adherence, entries this month and this week's P&L.

Your mentor cannot see your journal screenshots, your prop-firm details, your email address, or your theses before they are released.

Private days

You can mark any day in My Journal as private from mentors. Our database then withholds that day's trades, notes, rule checks and tags from your mentor. Your mentor can see that the day is private, but nothing on it. A private day does not hide anything that is public for other reasons: posted trades stay public, and if your journal is set to Public, that day's writing stays public too.

What you share with each other

Notes your mentor writes on your journal, work they set you, entry reviews, shared notes and your review requests are visible to both of you. Messages between you are ordinary direct messages (Section 6).

When a mentorship ends

Your mentor's access to your journal and trades ends immediately. The notes, set work, entry reviews, shared notes and review requests created during the mentorship are kept, and both of you can still access them. Your messages remain in your conversation. A written review you leave is public with your @handle; a star rating without a written review stays between the two of you. If the mentorship gave you paid access to your mentor's community, that paid access ends; your membership stays unless you leave. Strategies or checklists your mentor sent you remain yours.

A community's owner can see everything in it. What members can see depends on each channel and chapter setting (everyone, paid members, or chosen tags). Membership lists, including paid status and tags, are public. A community's Performance page and leaderboard combine members' posted trades, and anyone can view them. Trades you share into a community are your posted trades, shown there as well.

Direct and group messages can be read by the members of that conversation. Any member of a group can add people to it (up to 12 in total), and people added can read the whole conversation, including earlier messages. Other members can see when you last read the conversation. Messages cannot currently be edited or deleted once sent.

Anything you share into a conversation, such as a trade or a journal day, is shown to each member only if they are allowed to see it anyway; otherwise they see that it is not available.

Messages are stored by our database provider. People at Tick with administrative access can technically read them. We do so only to run and secure Tick, to investigate a report or suspected abuse, or when the law requires.

• Service providers that run Tick for us and may use data only to do so: Supabase (database, sign-in and file storage), Vercel (hosting and image delivery), Stripe (payments and payouts, when you buy or sell), email delivery providers (for account emails and notifications), and the brokers you connect.
• Sellers you buy from: when you subscribe to a journal or community or start a mentorship, that trader can see that you are a subscriber, member or mentee.
• For legal reasons: when required by law or legal process, or to protect the rights, property or safety of Tick, our users or others.
• In a business transfer: if Tick is merged, acquired or sells its assets, your information may be transferred, and this policy will continue to apply to it.

We keep your information while your account exists.

Deleting your account

You can delete your account at any time in Profile settings. Deletion is immediate and cannot be undone. It permanently removes: your account and sign-in; your profile; your trades and journal; your posts, comments and likes; your theses, including other people's comments and likes on them; your mentor profile and mentorships and what was created in them; your community memberships; any community you own, including every member's messages and lessons in it; your follows; and the files you uploaded.

What remains after deletion:

• messages you sent, which stay in the other members' conversations without your name;
• the record of which Terms and Privacy Policy you accepted and when, and your marketing consent history, which we keep to show what applied;
• copies in our providers' backups and logs, until those expire on the providers' schedules (we do not restore deleted accounts from backups);
• anything other people copied or saved outside Tick.

If another trader quoted one of your trades, the quote remains but no longer links to your trade.

Deleting individual items

You can delete posts and theses, unpost trades, and remove your profile picture or banner. The picture file of a deleted post, thesis or profile image may remain reachable at its direct link until you delete your account.

When you export a trade card as a video, the clip and card are uploaded to private storage for processing and deleted when the export finishes. If that clean-up fails, they may remain in private storage.

A copy of your data

To get a copy of the information we hold about you, email matteo@tick.so. We will respond within 30 days.

You can edit your profile; choose your journal's access mode and who is whitelisted; post or unpost each trade; mark days private from mentors; turn marketing consent on or off in Profile settings; and delete your account.

Depending on where you live, you may have rights to access, correct, delete or get a copy of your personal information, or to object to how it is used. Email matteo@tick.so to use them. We will not treat you differently for doing so. If you are in Canada, you may also contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

Access to data is controlled in our database, table by table, so that each account can reach only its own data and what others have made visible to it; the rules in Section 3 are enforced there. Connections to Tick use HTTPS. Journal screenshots are shown only through links that expire. No system is completely secure, and we cannot guarantee that your information will never be accessed without permission. If we learn of a breach affecting your information, we will notify you as the law requires.

Tick is only for people 18 and older. We do not knowingly collect information from anyone younger. If we learn that we have, we will delete the account.

Tick is offered in the United States and Canada. Our providers store and process information in the United States and may do so in other countries, where privacy laws may differ from those where you live. By using Tick you understand that your information will be handled there. If you use Tick from anywhere else, you do so on your own initiative.

When we change this policy we publish the new version with its effective date, keep earlier versions at tick.so/legal/archive, and tell you by email or in the app. For a material change you will be asked to accept the new version before you continue using Tick.

Tick App Collective LLC, 2125 Biscayne Blvd, Miami, FL 33137. Privacy questions and requests: matteo@tick.so.